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Customer Service
- Guarantee
- Delivery Information
- Privacy and Security Policy
- Your Account
- Security
- Taxes
- Pricing
- Payment
- Business Accounts
- Consent
FRESH FLOWERS GUARANTEED
We are totally committed to offering the best in floral industry at
affordable prices. Flowers are fresh living things and handling and
transportation need to be done with great care. We minimize the time
from grower to customer by working directly with local and overseas
growers and suppliers. We receive fresh flowers from around the world
on a daily basis.
OUR NO EXCUSES GUARANTEE
All of our customers are important and all of Evona's professional staff
are dedicated to making your experience a pleasant one. That is why we
always go the extra mile to make your floral gift perfect. If you are
not 100% happy with our product or service we guarantee we will make it
right for you by offering a refund or replacement.
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DELIVERY INFORMATION
We offer a same day delivery service for orders received by noon that
day, as well as a special concierge delivery service, timed either for
early morning or evening, to make it that much more convenient for the
recipient.
Costs of delivery are as follows:
| Regular delivery: | $8.00 (town only) |
| Rush delivery: | $9.00 (town only) |
| Specific time: | $9.00 (within 2 hour range) |
| Ballymote: | $10.00 |
| Dorchester: | $10.00 |
| Glanworth: | $10.00 |
| Kilworth: | $10.00 |
| Lambeth: | $10.00 |
| Lobo: | $10.00 |
| Melrose: | $10.00 |
| Nielstown: | $10.00 |
| St. Thomas: | $10.00 |
| Belmont: | $13.00 |
| Birr: | $13.00 |
| Bryanston: | $13.00 |
| Coldstream: | $13.00 |
| Delaware: | $13.00 |
| Harrietsville: | $13.00 |
| Ilderton: | $13.00 |
| Komoka: | $13.00 |
| Gladstone: | $13.00 |
| Mossley: | $13.00 |
| Mt. Brydges: | $13.00 |
| Putnam: | $13.00 |
| Thamesford: | $13.00 |
| Thorndale: | $13.00 |
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PRIVACY AND SECURITY POLICY
Evona's flowers value your privacy. We will never give, sell, lease or
disclose your personal information. Every detail will be held with
care, and will not be used in ways to which you have not consented. A
more detailed explanation about how we safeguard your personal
information is described below. If you have any questions at all about
our privacy policy, please
or call at 519 850 3300.
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YOUR ACCOUNT
Evona's Flowers is committed to keeping customer information
confidential and used solely for the purpose of serving you better.
In order for us to provide the best possible level of service, we need
to gather certain information. When you set up an internet account with
us, we will ask you for some relevant information, including: your name,
email address, mailing address, phone number(s) and delivery addresses
and their phone numbers.
This information allows us to provide you with personalized services and
corresponding with you separately. The information you provide will be
kept confidential and used to support your customer relationship with
Evona's Flowers. It will help us to maintain your account and alert you
to new products, special offers and services, which are suited to you as
they become available. Such uses may be special offers in promotional
email and on our web site.
Protecting the safety of your personal and credit card information is very important to us.
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SECURITY
We use Secure Sockets Layer (SSL) technology to protect the security of your personal and credit card information as it is transmitted to us. SSL is the standard in Internet encryption technology, which is a highly sophisticated method of scrambling data as it travels from your computer to our web site.
We take the security issue very seriously. Our online ordering system is
based on the SSL 128 bit encryption standard. Provided you are using an
SSL-compliant browser such as Netscape's Navigator or Microsoft's
Internet Explorer, you'll be able to conduct end-to-end encrypted
transactions without fear of an intermediary obtaining your credit card
information. When conducting secure transaction over the Internet look at the
bottom of your browser window and make sure you see this icon 
.
This closed lock means that communications between your browser and our web
server are encrypted.
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TAXES
We add 5% GST, and 8% PST to your order, this tax is calculated on the
total value of the order, including shipping and services.
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PRICING
Prices shown below product images do not include our shipping and
services fees. Upon check out you will be asked to select the delivery
method, and that price will be added to your order total.
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PAYMENT
We accept the following credit cards Visa and Master Card.
Customers making purchases must have a valid credit card and be 18 years of
age or older.
BUSINESS ACCOUNTS
Please email us at for info on corporate accounts.
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YOUR CONSENT
By shopping at Evona's Flowers site , you consent to use of your
personal information in a manner specified in the privacy policy. We,
however, have the option to change, modify, or add to the terms and
conditions of the privacy policy at any time. These changes will posted
on the site to give you notice. Any customer who does not agree to the
altered privacy has the option to edit or delete their account.
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